Snoitulos Ten

Our Data Center performed a physical move of our servers last night. The maintenance window was to be from 11 PM Pacific until 1 AM Pacific. With an expected down time of 20-30 minutes. Had all gone as planned this window is the lowest traffic window for our servers.

Unfortunately, all did not go well. And one the Windows Apps server did not reboot. Technicians are working on the problem but I do not yet have an ETA for the servers to be back on line. The contingency plan is to install a new server but that will take time … Continue Reading

We frequently get asked how to add a Favicon (favorites icon) to the Ultra IS. Unfortunately, adding a Favicon is not somethng you can do directly from the application as it requires FTP access to the Root directory. If you send us your .ICO file via the support center we will place it for you. Your Favicon should be no larger than 16 x 16 pixels. You may want to check out the following link if you are unsure about how to create .ICO files: http://www.photoshopsupport.com/tutorials/jennifer/favicon.html

The Favicon appears as … Continue Reading

Have you ever tried to edit part of your web site, only to find that the more you try to fix it, the more everything seems to spiral out of control?

I can’t tell you how many times I’ve been told “The editor doesn’t work!” by a desperate co-worker. Usually, this is followed by, “You’re a programmer! Fix it!”

But the problem almost never turns out to actually be a broken editor. And the problem almost never turns out to be something that requires a programmer to fix.

What it requires, is somebody who knows HTML.

What is HTML? HTML stands for HyperText Markup … Continue Reading

Every once in a while we come across something a little unexpected. This 404 page certainly fits into that category. Thanks to Peg for finding this page http://www.racetothesky.org/pagetool/?name=index

This is great for 2 reasons. First, they have a sense of humor. That is always a good thing. Second, they created a custom 404 error page instead of putting up the same ugly old 404 error page you see in your browser. A custom 404 error page definitely creates a better user experience for your web visitors in case they come across a broken link. Obviously, the first choice is to … Continue Reading

1. Open Outlook
2. From tools, click on Account Settings and you will get a screen that looks like this:

3. Click on New
4. Select Microsoft Exchange/SMTP/POP 3 and click next
5. Type in your name, email address and password. Be sure to check the box that says “Manually Configure server settings” at the bottom as shown below, then click next.

6. Click on Internet E-Mail and click next
7. The fill out … Continue Reading