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“F” is for functionality

What do users see when they see your website?

According to a study conducted last year by the Nielsen Norman Group, they see a big F. The study, which used special eyetracking equipment to measure how much users looked as specific parts of a web page, showed users tended to view sites in a pattern that looks roughly like an “F,” scanning across the top and down the left-hand side. In addition, they spent almost no time looking at large images, banner ads, or other graphic content. In fact, they often skipped over meaningful content if it looked too much like … Continue Reading

Images: Print vs. Web : Understanding resolution

“But — it looked great on my monitor!”

These are words that every printer dreads hearing. Usually, it means a disappointed customer. If that disappointed customer has ever been you, with a little understanding of the differences between images on print and on screen, you can be a happy customer instead!

There are two major differences between images seen on a computer monitor, and images seen on a printed page. The first is resolution. The second is color. This time we’re going to talk about resolution.

Resolution is essentially a measure of how much information about the image is present. Continue Reading

Images: Print vs. Web : Understanding color worlds

“But — it looked great on my monitor!” : the sequel

Last time, we talked about resolution as it relates to print vs. web image reproduction. This time, we’re going to talk about color world.

Your computer monitor creates color using light, like a television screen, using the RGB or red, green and blue model.

The print world creates color using pigment. Full color images are commonly rendered using the CMYK or cyan, magenta, yellow and black model, but some high-end print shops use the Pantone Hexachrome model which adds orange and green to the color mix. Items might also be printed using … Continue Reading

Websites are not like Field of Dreams

If your website is not producing it is not your fault. Blame Kevin Costner. Websites are not like “Field of Dreams”. Just because you built it does not mean “they will come”. A website is the single most powerful arrow in a quiver full of marketing weapons, but it will not do any good – no matter how creative or informative it is – if it cannot be found.

As a marketer, I often have the opportunity to discuss promotion ideas with clients. It still amazes me at how many otherwise intelligent business people do not see much value in … Continue Reading

Design pitfalls: Design by Committee

We’ve all marveled at spectacularly ugly logos, or unbelievably stupid movies, or completely inexplicable web sites. And when we see these things, we wonder – who came up with that? Who thought that was a good idea?

Often, the answer is: nobody.

It was a committee.

It might seem odd that a group of people working together should be able to come up with something that not one of them actually likes, yet, in my experience as a designer, it happens all the time. A company rebrands, only to revert to the previous branding a few months later. A company goes through an … Continue Reading

How to talk to your designer about color

One of the challenges of graphic design is that it can be very difficult to express visual concepts precisely in words. It’s hard enough for designers to talk to each other, when they already have a shared background of terminology and concepts – for designers and non-designers, trying to communicate can be incredibly frustrating.

Number one tip: Use a standard color reference Continue Reading

I hate it — what now?

"I hate it."

The words every designer dreads hearing.

When you hate your first (or second or third) website design, it’s easy to assume that somebody must have done something wrong. Maybe the designer was lazy, or your sales representative is an idiot, or maybe it’s you, maybe you didn’t "ask right." But there’s really no "right" and "wrong" when it comes to designs. You probably didn’t do anything "wrong" and your sales rep and designer probably didn’t either. You just don’t like your first design. The question is not, "what went wrong?", the question is "where do we go from … Continue Reading

Web 2.0 Design : more than shiny buttons?

Type the phrase "Web 2.0 design" into Google. What do you get? A bunch of tutorials on how to use Photoshop to create shiny, shiny buttons.

Does that mean that you can enter the land of Web 2.0 by taking your existing website and adding glossy buttons, rounded corners, gradient backgrounds, and graphics that look like they are reflecting on a wet surface?

Not exactly.

The term "Web 2.0" was coined for a conference in 2005 as a catch-all to describe post-2001 trends in web development.

It is easy for people to latch onto … Continue Reading